Greystar Phone Numbers and Emails

Toll-Free Number:

  • (888) 493-6938
    Vendors
Send Message

Customer Service:

  • (505) 908-9311
    ALBUQUERQUE, New Mexico
  • (404) 334-3125
    ATLANTA, Georgia
  • (512) 474-2664
    Austin
  • (512) 270-3139
    AUSTIN, Central West
  • (208) 363-6700
    BOISE, Idaho
  • (617) 274-8810
    BOSTON, Massachusetts
  • (931) 536-4001
    Brentwood, TN
  • (704) 675-7809
    Charlotte, NC
  • (312) 205-6500
    Chicago
  • (312) 548-9265
    Chicago, IL
  • (303) 647-5610
    DENVER, Colorado
  • (843) 579-9400
    Difficulty Reaching A Property
  • (954) 627-1673
    FORT LAUDERDALE, Florida
  • (713) 479-8900
    Houston
  • (713) 535-9512
    Houston, TX
  • (949) 220-0894
    IRVINE, California
  • (469) 425-2196
    Irving, TX
  • (904) 800-5030
    JACKSONVILLE, Florida
  • (702) 466-1380
    LAS VEGAS, Nevada
  • (208) 789-2568
    Meridian, ID
  • (763) 220-6305
    MINNEAPOLIS, Central North
  • (646) 374-2153
    New York, NY
  • (949) 705-0011
    Newport Beach
  • (407) 901-2995
    ORLANDO, Florida
  • (215) 309-9388
    PHILADELPHIA, PA
  • (602) 910-2752
    Phoenix, AZ
  • (971) 703-5015
    Portland, OR
  • (919) 670-5310
    RALEIGH, North Carolina
  • (530) 601-4066
    Roseville, CA
  • (385) 200-9898
    Salt Lake City, UT
  • (210) 625-5852
    San Antonio, TX
  • (858) 914-2123
    SAN DIEGO, California
  • (415) 524-0992
    SAN FRANCISCO, California
  • (206) 981-5241
    SEATTLE, Washington
  • (360) 328-7891
    SPOKANE, Washington
  • (813) 321-4819
    Tampa, Fl
  • (703) 594-8022
    WASHINGTON DC
  • (972) 444-2154
  • (312) 204-6810
  • (770) 512-4022
  • (713) 479-8901
  • (206) 838-2323
  • (509) 321-3382
  • (503) 546-5716
  • (805) 807-8759
  • (719) 243-1002
  • (512) 473-4213
  • (713) 479-8872
  • (972) 556-3721
  • (972) 444-2194
  • (312) 252-1745
  • (214) 965-6447
  • (949) 705-0010
  • (415) 489-3885
  • (949) 705-0012
  • +3 493 394 3500
    Barcelona
  • +86 215 298 0900
    China
  • +3 318 846 9110
    France
  • +49 692 108 4633
    Germany
  • +8 136 632 8830
    Japan
  • +44 203 595 3333
    LONDON
  • +3 491 159 0094
    Madrid
  • +52 556 820 3333
    MEXICO CITY
  • +52 558 852 7957
    México
  • +3 170 701 3035
    Netherlands
  • +656 679 6209
    Singapore

Greystar Emails:

Accessibility
General Info
Legal
DMCA Inquiries, Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Greystar?

Most Popular Number:

(888) 493-6938
Vendors
Total calls: 213 Issue resolved: 1 Last call: Mar 28, 2024

What is the Greystar Phone Number?

Greystar phone number is (888) 493-6938. This is a toll-free line for vendors. You can also browse the “Corporate offices” section on the “Contact Us” page to find the phone number of the specific office you need. Greystar headquarters that is located in Charleston can be reached by calling 843-579-9400.
The company also allows contacting their customer support team via “Contact Us” form on the Greystar official website.

Can I Email Greystar Customer Service?

To send an email request or inquiry to the Greystar customer service team, you need to use the “Contact Us” form. Click the “Contact” button in the upper right corner of the main page, and you will be redirected to the “Get in touch with Greystar” page. Depending on the inquiry, the company offers different contact sections for residents and suppliers/ vendors.

What Is the Greystar Corporate Office Address?

Greystar corporate headquarters is located in Charleston, South Carolina. Its address is 465 Meeting Street, Suite 500, Charleston, SC 29403. Greystar address list also includes Arizona, California, Colorado, the District of Columbia, Florida, Idaho, Georgia, Illinois, Nevada, Minnesota, New Jersey, New York, New Mexico, North Carolina, and many more. The company also has offices in Spain, Germany, the United Kingdom, China, Japan, Chile, and other countries. You can find contact information for each location on the “Corporate offices” page.

How To Login to Greystar?

If you need to login to your Greystar account, you should scroll down the main page and click the “OneGreystar” button. Afterward, you will be redirected to the sign in page. The website offers several sign in options including face, fingerprint, PIN or security key. You can also use your GitHub or Skype account to login and contact Greystar customer service. Please note that sign in options differ depending on your account type. For example, signing in with GitHub is available only for personal accounts.

PissedConsumer Club

Contact Information

Greystar Website:

Greystar Help Center:

Corporate Office Address:

Greystar Worldwide, LLC
600 E. Las Colinas Blvd. Suite 2100
Irving, Texas 75039
United States

Other Info (opening hours):

Additional Contact Numbers:

Internship Program: 1.843.7142 ext. 735


Locations:

BARCELONA

Vía Augusta 21-23, 2º.

Barcelona, 8006 Spain

MADRID

3rd Floor, 163 Paseo de la Castellana

Madrid, 28046 Spain

MEXICO CITY

Río Lerma 232 Piso 23

Ciudad de México, C.P.

Col. Cuauhtémoc, 06500 Mexico

SANTIAGO

Av. Apoquindo 5950

Las Condes, Santiago Chile

LONDON

15 Finsbury Circus House

London, EC2M 7EB

FRANKFURT

Greystar Germany GmbH,

Grosse Gallusstrasse 16-18

Frankfurt, 60311 Deutschland

DUBLIN

2 Dublin Landings

North Wall Quay, North Dock

Dublin, D01 V4A3 Ireland

Netherlands

THE HAGUE

New Babylon Gardens (11th Floor),

Anna van Buerenplein 48,

2595 DA, The Hague

The Netherlands

SINGAPORE

138 Market Street

Level 24-01, CapitaGreen

Singapore, 048946 Singapore

PARIS

54 Avenue Hoche

Paris, 75008 France

More contact details

Greystar Customer Service Reviews

1.3 / 5
Bad
Anony Nmp
Tenants’ Complaints

Unprofessionalism, Poor Attitude shown by Everleigh Short Pump 55+ Management Staff, Ignorant, Defensive & Herd Mentality.
Practices are Tenant-hostile!
As a result exodus of tenants moving out of this overpriced, low standards apt homes community.
Property Manager is unethical, unprofessional, uneducated in property management & customer service & lacks social skills!
Everleigh Short Pump 55+ A waste of our money!

Read full review
Guest-4707503
Refund Deposit

My answer would be lengthy One of the worst companies Ive ever worked with Too big of a company to oversee all their properties

Read full review

Summary of Greystar Customer Service Calls

732 TOTAL
CALLS
01:40 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Greystar?

Employment Question:

  • “Payroll”
  • “Trying to get a copy of my w2”
  • “My 2021 w2”

Payments and Charges Question:

  • “Invoices”
  • “Payment concerns”
  • “Deposit”

Request for Information Question:

  • “To check on an invoice payment that has not been paid going on 2 months now”
  • Need help with my lease
  • “Concerns about my lease”

Refund Question:

  • “Refund deposit”
  • “Refund”
  • “Refund $1,698”

Staff Question:

  • “Property manager issues”
  • “Problem with rent and poor staffing”
  • “We are not compliant with Greystar Management Services.”

Account Question:

  • “To talk to accounts receivable and pay a bill”
  • “I want to login on the application apply for a job”
  • “My account”

Product/ Service Question:

  • “Broken mailbox”
  • “Insurance”
  • “Stove and microwave not working , it's been pp calling asking for servicd I have been to office and over the phone on hold, very inconvenient I have complained I been going”

Website/ Application Question:

  • “Because I gave them no good mutha *** a 250 dollars 50 for a application fee and 200 dollars for a holding fee to hold the apartment which the 200 is refundable and they still haven't have not sente sent me back my 200 dollars and it's been 2 mon”
  • “Application and interview”
  • “Completing app and admin fees, getting approved then being told that my application will be cancelled 9 days before move in.”

Return/ Replace Question:

  • “Promised repairs/replacements not honored”
  • “I'm an ex employee I need a copy of my tax return”
  • “I lease a apartment at Palmetto Exchange..the hallways and my apartment and the swimming pool is full of small centipedes”

Shipping and Delivery Question:

  • “Never received W2 hard copy”
  • “I am 64 years old and .y rent goes up every month. All ithet units have mirovives. And I have not got neuther. Cinserration or respe t from your employerees. I azked to move to a 2 bedroom apaetment and was td bg your employer Madia I didn not neex a”

Activation/ Cancellation Question:

  • “Hi, my name is Jason Puckett I am a old employee at grey star I was terminated at the ellyn crossing site , and I cannot receive my unemployment benefits because the confusion, they reported to unemployment I quit but I was terminated at stead.”
  • “Renewal issue”

Cards Question:

  • “My ADP card was breeched and I need my check overnight to my house address.”

Other Question:

  • “Needed documemts”
  • “Unresolved Customer Complaint”
  • “Vantage furnished apartments”

About

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Summary

Greystar specializes in multifamily real estate solutions. The company was founded by Bob Faith in 1993. Its headquarters is based in Charleston, South Carolina, United States. Greystar serves property owners, individuals, businesses, and investors. Property management, investment management, development, and construction services are available in the United States, Europe, and Latin America. There is an online tool to search an apartment to live on the company website. Customers can use US and international listings. The company provides first consultation free of charge. Greystar participates in Green Living programs to reduce waste, use recycled products, support carpooling, and use alternative transportation. The company accepts credit cards.

Greystar reviews and complaints

Greystar is ranked 282 out of 1955 in Real Estate category

Area Served

USA, UK

Payment Methods

VISA

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