Contact Greystar Customer Service
Greystar Phone Numbers and Emails
Toll-Free Number:
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(888) 493-6938Vendors
Customer Service:
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(505) 908-9311ALBUQUERQUE, New Mexico
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(404) 334-3125ATLANTA, Georgia
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(512) 474-2664Austin
Greystar Emails:
Contact Information
Greystar Website:
Greystar Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Numbers:
Internship Program: 1.843.7142 ext. 735
Locations:
BARCELONA
Vía Augusta 21-23, 2º.
Barcelona, 8006 Spain
MADRID
3rd Floor, 163 Paseo de la Castellana
Madrid, 28046 Spain
MEXICO CITY
Río Lerma 232 Piso 23
Ciudad de México, C.P.
Col. Cuauhtémoc, 06500 Mexico
SANTIAGO
Av. Apoquindo 5950
Las Condes, Santiago Chile
LONDON
15 Finsbury Circus House
London, EC2M 7EB
FRANKFURT
Greystar Germany GmbH,
Grosse Gallusstrasse 16-18
Frankfurt, 60311 Deutschland
DUBLIN
2 Dublin Landings
North Wall Quay, North Dock
Dublin, D01 V4A3 Ireland
Netherlands
THE HAGUE
New Babylon Gardens (11th Floor),
Anna van Buerenplein 48,
2595 DA, The Hague
The Netherlands
SINGAPORE
138 Market Street
Level 24-01, CapitaGreen
Singapore, 048946 Singapore
PARIS
54 Avenue Hoche
Paris, 75008 France
Summary of Greystar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Greystar?
Employment Question:
- “Payroll”
- “Trying to get a copy of my w2”
- “My 2021 w2”
Payments and Charges Question:
- “Invoices”
- “Payment concerns”
- “Deposit”
Request for Information Question:
- “To check on an invoice payment that has not been paid going on 2 months now”
- Need help with my lease
- “Concerns about my lease”
Refund Question:
- “Refund deposit”
- “Refund”
- “Refund $1,698”
Staff Question:
- “Property manager issues”
- “Problem with rent and poor staffing”
- “We are not compliant with Greystar Management Services.”
Account Question:
- “To talk to accounts receivable and pay a bill”
- “I want to login on the application apply for a job”
- “My account”
Product/ Service Question:
- “Broken mailbox”
- “Insurance”
- “Stove and microwave not working , it's been pp calling asking for servicd I have been to office and over the phone on hold, very inconvenient I have complained I been going”
Website/ Application Question:
- “Because I gave them no good mutha *** a 250 dollars 50 for a application fee and 200 dollars for a holding fee to hold the apartment which the 200 is refundable and they still haven't have not sente sent me back my 200 dollars and it's been 2 mon”
- “Application and interview”
- “Completing app and admin fees, getting approved then being told that my application will be cancelled 9 days before move in.”
Return/ Replace Question:
- “Promised repairs/replacements not honored”
- “I'm an ex employee I need a copy of my tax return”
- “I lease a apartment at Palmetto Exchange..the hallways and my apartment and the swimming pool is full of small centipedes”
Shipping and Delivery Question:
- “Never received W2 hard copy”
- “I am 64 years old and .y rent goes up every month. All ithet units have mirovives. And I have not got neuther. Cinserration or respe t from your employerees. I azked to move to a 2 bedroom apaetment and was td bg your employer Madia I didn not neex a”
Activation/ Cancellation Question:
- “Hi, my name is Jason Puckett I am a old employee at grey star I was terminated at the ellyn crossing site , and I cannot receive my unemployment benefits because the confusion, they reported to unemployment I quit but I was terminated at stead.”
- “Renewal issue”
Cards Question:
- “My ADP card was breeched and I need my check overnight to my house address.”
Other Question:
- “Needed documemts”
- “Unresolved Customer Complaint”
- “Vantage furnished apartments”
About
, , , ,
Greystar specializes in multifamily real estate solutions. The company was founded by Bob Faith in 1993. Its headquarters is based in Charleston, South Carolina, United States. Greystar serves property owners, individuals, businesses, and investors. Property management, investment management, development, and construction services are available in the United States, Europe, and Latin America. There is an online tool to search an apartment to live on the company website. Customers can use US and international listings. The company provides first consultation free of charge. Greystar participates in Green Living programs to reduce waste, use recycled products, support carpooling, and use alternative transportation. The company accepts credit cards.
Greystar is ranked 282 out of 1955 in Real Estate category
USA, UK
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