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I wish I saw most of the reviews long time ago. I could have saved some money.

I thought it is only the management in my apartment. I did not kw that the whole company is the same. I used to live in Carmel @ Deerfield. For over four months they charged me $10.00 extra and I did not notice until they send me $560.00 bill after move out.

This is on top of my deposit. Imagine, I was single and never smoked. No pet, and I don`t cook often. But they told me, that there was an odor, the room wasn`t clean, etc....

Then, I started suspecting that these people were trying to make money. When I go through it, I saw the extra charge. Went to office and argued and they told me that they will send me to collection. I asked any evidence of dirt or odor, then she backed up and deducted most of the charges.

After that I am not trusting them.

I have an other story to add if you want.

My AC stopped working and requested maintenance. But never got fixed. The guys came to fix more than 7 times. Finally, I got really upset and talked to the manager and she told me that there is nothing she can do about it.

I told her okay, I will do what I have to do.

then she said, let me call to the AC company if they can fix it. Long story short, after all that my ac got fixed.

Location: San Antonio, Texas

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Guest

Same thing happened to us. We moved out, no communivcation from them.

All of a sidden a ltter from collections saying we owe them like 1600. We asked for what, they said for damages. W#e said, "we need proof." they sent some random letter in the mial with random damages.

We are not paying it. The issues we had living in the apartment far outweight the damage they state has happened.

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