My Mother fell & broke her hip on the 3rd of October, which is not my fault. I paid a credit check fee & Admin Fee on Friday, Oct 1st over the phone. I contacted them on Oct 4th (next business day) by phone & e-mail, that I wouldnt be taken the apartment for November 5th, and they refuse to give me the Admin Fee back. I didnt sign a lease & no paperwork was signed or exchanged. Today I get a call saying they can't reimburse me, because they held the apartment for 10 days. Remind you, I contacted them 3 days later. 12911d6
 Comments (3) |
| 1. Written by SmartConsumerRevolt on August 26, 2011 from dallas, texas, US I'm sorry to hear that Greystar has a mole on this sight to try and quell the tide of angry tenants. Your insincere comments only propell my argument further. What kind of person says... "I'm really sorry to hear about your Mother's accident and I can truly understand your frustration. However, when I applied for an apt. it was clearly explained to me that the admin fee and the credit check fee were non-refundable. So although I truly do empathize with your situation, they are non-refundable." UNLESS YOU ARE ON THEIR PAYROLL!!!! You can't brandish a turd and call it chocolate cake and expect those with any intelligence to eat it!! |
| 2. Written by Madre on April 1, 2011 from richardson, texas, US I'm really sorry to hear about your Mother's accident and I can truly understand your frustration. However, when I applied for an apt. it was clearly explained to me that the admin fee and the credit check fee were non-refundable. So although I truly do empathize with your situation, they are non-refundable. |
| 3. Written by bill on January 20, 2011 from philadelphia, pennsylvania, US should call them deathstar--they destroy communities-to squeeze the buck for wall street--no customer service--a bunch of real creeps--we all know what happens to companies that treat clints this way--they eventually go away--you time is limited greystar (deathstar) |
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